Grade of Service Add-on for Traffic

Automatic (or manual) Erlang-B calculations

Helps the user answer the following questions:

Are we providing the appropriate Grade of Service for each trunk group?
How many trunks are required to provide the desired Grade of Service?
Can we save money by reducing the number of trunks while still providing the desired Grade of Service?
Adds Erlang-B calculations for Grade of Service and trunk group size analysis
Hourly report shows calculated Grade of Service and trunks needed by trunk group
Handles in-bound, out-bound and two-way trunk groups
True busy hour (i.e., worst Grade of Service) is automatically pin-pointed
Summary report shows busy hour information only
Grade of Service objective can be specified by trunk group
Calculations can also be done based upon keyboard input values

Additional Information:

See a Grade of Service report.

Revised: 01/27/2005