Work orders and troubles tightly integrated with plant & cable records

Functions:

	Trouble calls for problem tracking
	Service request work orders for installs, changes, disconnects, etc.
	Line transfer work orders for cable or terminal replacements, etc.
	Other work orders and logs

Key Features:

	Updates Plant Records/Cable Records
	Historical files track work orders and trouble calls in detail
	Reports show work-in-process and completed
	Quick and easy entry of trouble calls
	Detailed service request work order captures requests from the user, instructions to installers, and changes required
	Work order and trouble ticket hardcopies provide complete information
	Generates expense/charge transactions
	Tracks man-hours expended and expenses incurred
	Interfaces with Work Flow Control Module for detailed tracking of work orders

Additional Information:

	See the Application Summary for more information.
	Submission of Service Requests via Network
	Submission of Trouble Calls via Network
	Work Flow Control for Work Orders

Revised: 02/06/2004