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Traffic & Performance Reporting

Objective:

Course Options:


The Traffic & Performance Reporting application training will provide students with the ability to analyze traffic data and produce detailed traffic reports to be searched and/or printed. The student will learn to define the parameters that control the extraction of statistical data, thus allowing for the automatic identification of peak time periods and traffic patterns. Also, to reduce the collection of unnecessary data, software configuration techniques for the extraction of statistics by day of the week and/or time of the day will be addressed.

Date: 03/21/91         Traffic Summary Statistics:  Switch # 1       Page:     3
TRFC30 TG   Trunk Group                                             ID: 40   OPC
Long Distance                        ==Period=======MON-FRI==========SAT-SUN====
Outgoing Peg Count                   0000-0800      5723 ( 14%)      2527 (  6%)
Starting Date: 03/10/91              0800-1700     19183 ( 46%)      7259 ( 18%)
  Ending Date: 03/23/91              1700-2400      4852 ( 12%)      1793 (  4%)
Hour======SUN=====MON=====TUE=====WED=====THU=====FRI=====SAT=====Total==Reports
00:00      29      39      38      43      53      29      35       266      28
         (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)    (  1%)
01:00      57      43      64      48      66      56      60       394      28
         (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)    (  1%)
02:00      42     122     105     129      94     132      58       682      28
         (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)    (  2%)
03:00      79     137      31     144     176      97     164       828      28
         (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)    (  2%)
04:00     231      79     185     198     175      69     215      1152      28
         (  1%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  1%)    (  3%)
05:00     121     157     314     204     188     195     161      1340      28
         (  0%)  (  0%)  (  1%)  (  0%)  (  0%)  (  0%)  (  0%)    (  3%)
06:00     247     147     253     272     157     189     301      1566      28
         (  1%)  (  0%)  (  1%)  (  1%)  (  0%)  (  0%)  (  1%)    (  4%)
07:00     378     253     209     332     298     203     349      2022      28
         (  1%)  (  1%)  (  1%)  (  1%)  (  1%)  (  0%)  (  1%)    (  5%)
08:00     331     413     232     344     307     365     360      2352      28
         (  1%)  (  1%)  (  1%)  (  1%)  (  1%)  (  1%)  (  1%)    (  6%)
09:00     420     411     486     436     184     307     413      2657      28
         (  1%)  (  1%)  (  1%)  (  1%)  (  0%)  (  1%)  (  1%)    (  6%)
10:00     310     454     364     479     569     183     502      2861      28
         (  1%)  (  1%)  (  1%)  (  1%)  (  1%)  (  0%)  (  1%)    (  7%)
11:00     368     426     549     335     510     249     535      2972      28
         (  1%)  (  1%)  (  1%)  (  1%)  (  1%)  (  1%)  (  1%)    (  7%)
12:00     583     598     617     241     392     559     360      3350      28
         (  1%)  (  1%)  (  1%)  (  1%)  (  1%)  (  1%)  (  1%)    (  8%)
13:00     317     678     510     482     423     293     263      2966      28
         (  1%)  (  2%)  (  1%)  (  1%)  (  1%)  (  1%)  (  1%)    (  7%)
14:00     235     497     304     544     160     372     309      2421      28
         (  1%)  (  1%)  (  1%)  (  1%)  (  0%)  (  1%)  (  1%)    (  6%)
                                   . . . . .

22:00     135     121     124     144     153     113     155       945      28
         (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)    (  2%)
23:00      34      80      76      96      40      28      64       418      28
         (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)  (  0%)    (  1%)
===== ======================================================= =========  =======
Total    5565    6611    6131    6133    5842    5041    6014     41337     672
         ( 13%)  ( 16%)  ( 15%)  ( 15%)  ( 14%)  ( 12%)  ( 15%)    (100%)

The Grade of Service option will automatically or manually perform the Erlang-B calculations for any trunk group. It will generate hourly reports that will include the calculated Grade of Service. The software can be configured to process in-bound, out-bound, or two-way trunk groups. Training on how to utilize this option will cover limiting parameters, generating statistical reports, and manipulating calculations to reach a desired grade of service.

                           	T M S
Date: 07/08/02  09:44                                                 Page:    1
     T r u n k   G r o u p   G r a d e   o f   S e r v i c e   R e p o r t
                                  DCO  [GTD-5]
                Incmg Incmg Incmg Outgo Outgo Outgo Outgo Oflow Trks      Trunks
Date  Dy Hours  Atmps Comps   CCS Atmps Comps   CCS Oflow   CCS InSv GOS  Needed
===== == =====  ===== ===== ===== ===== ===== ===== ===== ===== ==== ==== ======

--------------------------------------------------------------------------------
DID (157)  -  DID Trunks                             Objective GOS = .020

09/17 We 07-08   1492  1392  1739                                157 .000     59
09/17 We 08-09   3099  2750  3220                                157 .000    102
09/17 We 09-10   4417  3511  4187                                157 .000    129
09/17 We 10-11   4625  3360  4467                                157 .001    137
09/17 We 11-12   4011  3257  4075                                157 .000    126
09/17 We 12-13   3636  2930  3749                                157 .000    117
09/17 We 13-14   4616  3553  4607                                157 .001    141
09/17 We 14-15   4628  3459  4850                                157 .006    148
09/17 We 15-16   4740  3453  4595                                157 .001    141
09/17 We 16-17   3446  2623  3494                                157 .000    110
09/17 We 17-18   1953  1662  2078                                157 .000     69

Summary for DID (157)
Dates examined: 09/17/1997 to 09/17/1997

highest CCS total:
09/17 We 14-15   4628  3459  4850                                157 .006    148
      Same for  worst GOS, most Trunks needed

most Call Attempts:
09/17 We 15-16   4740  3453  4595                                157 .001    141

Specific training objectives include developing the ability to:


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